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You setup a dealer
account at our website -
DealerOrders.com
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We put your credit
card on File and establish which suppliers you'd like to offer your
customers.
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If needed, we'll help
you get catalogs on your website, and supplier price files.
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Once the catalogs are
on your website and the orders start coming in, you upload your orders to
the DealerOrders website and we take it from there.
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You ALWAYS own your
customer - we only access the order information to print the shipping
label.
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You are the only one that
communicates with your customer - we update order status and tracking
information to YOU - and you forward this information on to your
customer.
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We place the order
for parts from the supplier under our dealer accounts. Once the parts
arrive (see table below), we bill your credit card 'published dealer
costs' for the parts plus an order fulfillment fee of 20% of the order
amount plus UPS shipping charges.
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You receive an order
confirmation when you place the order, a back order or discontinued notice
within 24 hours on delayed items, and a ship notification once the order
ships. Order status is always available on our website, as well as order
history and tracking information.
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There is no reason to
tray and manage mail order business out of your shop now - you can focus
on selling parts over the counter to walk in customer and providing your
customers with the best in customer service instead of packing boxes and
printing UPS labels.
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Return Authorization
is authorized by you, but processed by us - we handle receiving the goods
and returning them to the supplier - you just credit your customer back
once we receive the items. All returns are subject to 20% restock
fee. Allowable return period ranges from 15 days to 60 days depending upon
the supplier.
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We allow returns on
Electronics! - We ship to APO and international addresses (some product
restrictions may apply).
